Continuous Improvement - Law Society of Alberta

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Continuous Improvement

These resources support commitment to continuous improvement of legal service delivery and to lifelong learning, with the goal of providing the highest quality legal services.

If you have feedback on any resource, please email Education.

Resource	Description	Topic	Audience	Format	Publisher
15 Myths of Small Firm Practice	This resource outlines common myths relating to starting up or running a practice.	Provision of Legal Services	Private Practice, Sole Practitioner & Small Firm	Article	Law Society of Alberta
Considerations for Opening a Law Office	Running a law firm entails more than just being good at the law, you have to understand how to start and run a business. This resource outlines key topics to consider before opening a law office.	Provision of Legal Services	Private Practice, Management, In-House, Government & Non-Profit, Sole Practitioner & Small Firm	Article, Guide	Law Society of Alberta
CPD Tips: Practice Management	Keeping busy workloads under control can be a big challenge. Practice management is a competence to be honed and developed throughout a lawyer’s career.	Provision of Legal Services	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article	Law Society of Alberta
Why I Self-Referred to the Practice Management Department	The time to look carefully at the holes in your practice is on the sunny days. Waiting until someone makes a complaint to the Law Society, or sues you, or some other crisis happens, means you are responding to those problems in the context of that crisis.	Provision of Legal Services	Private Practice, Management, Sole Practitioner & Small Firm	Article	Law Society of Alberta
Client Communication Toolkit: Client Service	Clients have a myriad of different needs and preferences, so there is no single right way to offer or provide legal services	Provision of Legal Services	Private Practice, Sole Practitioner & Small Firm	Guide	Law Society of Alberta
Avoid the Penalty Box	The Alberta Lawyers Indemnity Association (ALIA) manages the professional liability insurance program for lawyers in Alberta. Learn about the different trends in claims presented to ALIA, inspired by the names of NHL teams.	Provision of Legal Services	Private Practice, Government, Sole Practitioner & Small Firm	Article	Law Society of Alberta
Signing Court Orders	Lawyers owe a duty to the court to sign orders to which they have agreed or which have been granted by the court.	Provision of Legal Services	Private Practice, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article	Law Society of Alberta
Letter from the Law Society: Let’s Not Return to ‘Normal’	Once our work environment returns to ‘normal’, however that looks for each of us, many of the same issues that contributed to the decline in our mental health pre-pandemic will continue to exist. Many of us will still face excessive working hours, high pressure and competitive environments, high-conflict situations, and be subject to both internal and external unrealistic standards of perfection. The transition may also come with its own additional stressors.	Cultivate a Growth Mindset	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article	Law Society of Alberta
Two Email Tips to Save You From Heartache	Email communication is effective and efficient in many ways, but we have all experienced moments when our heart skips a beat when we think a mistake has been made. Learn about two easy adjustments to your Outlook email settings to save stress and reduce errors in your email communication.	Provision of Legal Services	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article, Guide, Podcast	Law Society of Alberta
Practically Speaking – Remote Mentorship	Learn about the mentorship opportunities at the Law Society and how to carry out mentorship relationships in this new landscape of physical distancing that we find ourselves navigating.	Cultivate a Growth Mindset	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Podcast, Article	Law Society of Alberta
Approved Legal Services Provider (ALSP) program	This session will help individuals and organizations who are involved in pro bono legal services to understand the ALSP program, its benefits and how an organization can become eligible for ALSP status.	Cultivate a Growth Mindset	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Webinar, Video	Law Society of Alberta
Practice Management 101: Life Cycle of a File	The Practice Management team offers this recorded webinar on the basics of effective practice strategies from the beginning of a file through to the end. Join them for a discussion on these strategies that will increase your efficiency and decrease your risk.	Provision of Legal Services	Private Practice, Government & Non-Profit, Sole Practitioner & Small Firm	Webinar, Video	Law Society of Alberta
New Lawyer Welcome Webinar	In this Aug. 27, 2024 recorded webinar, the Law Society of Alberta, the Alberta Lawyers’ Assistance Society, the Alberta Lawyers Indemnity Association, the Canadian Bar Association – Alberta Branch and the Legal Education Society of Alberta provide an overview of what each organization offers and how to access the different resources and supports available.	Cultivate a Growth Mindset, Provision of Legal Services	Sole Practitioner & Small Firm, Private Practice, Management, Government & Non-Profit, In-House	Webinar	Law Society and External Collaboration
Resources for Staying Current on Substantive Law	Staying current on the substantive law applicable to one’s practice area is critical to meeting the professional obligation to provide competent services. Learn about the resources available to keep up to date with the latest developments and how to apply the learning towards Continuing Professional Development requirements.	Cultivate a Growth Mindset	Sole Practitioner & Small Firm, Private Practice, Management, Government & Non-Profit, In-House	Article	Law Society of Alberta
The Power of Client Feedback	Client service is a large part of a lawyer’s practice, and responding to the client’s needs strengthens the client-lawyer relationship. Learn about the benefits and approaches to seeking and implementing client feedback.	Provision of Legal Services, Cultivate a Growth Mindset	Sole Practitioner & Small Firm, Private Practice, Management	Article	Law Society of Alberta

Educational resources in this section are intended for the legal profession as an aid and are not intended to constitute legal or other professional advice. Readers must exercise their professional judgment about the accuracy, utility and applicability of the material. The Law Society of Alberta and Alberta Lawyers Indemnity Association (ALIA) accept no responsibility for any errors or omissions in any resource. If you find any information that is unclear, inaccurate or outdated, please send an email with details to Education.

Any information pertaining to the ALIA Group Policy contained in any resource is provided for information purposes only. The Group Policy contains other terms and conditions that may affect coverage. Subscribers to the Group Policy should always review the Group Policy, to confirm their obligations in any circumstance.

Any third-party resources are suggested for information and reference only. The Law Society and ALIA are not responsible for the accuracy, content or information contained in these sites. Views expressed in these resources are the views of the authors individually and do not necessarily reflect the view of the Law Society or ALIA.